Future of Customer Experience

How will the customer experience continue to evolve in the payments landscape?

Customers are looking to simplify their lives by adopting experiences which save them time and reduces their frustration. This has resulted in the acceleration of touchless payments, and, in many cases, payments moving to the background. These new types of transactions include buy online and pick up in store (BOPIS) and visual scanners creating a cashier less store. Listen in as our panels of experts will talk about the continued evolution in the customers’ purchase experience and how merchants should be preparing for this new reality.